Implement a software solution with a BPM approach is not the same as programming a solution under the traditional approach.

With experience, we have been perfecting our approach and methodology.

A traditional solution offers a range of options to the users so that they can use them as and when deemed appropriate.

From this perspective, the major contribution of a BPM solution is that it controls the flow of tasks. It orchestrates who will execute the various steps in a process and when will they be executed.

That makes the BPM approach more interesting, the more weight the following arguments have:

  • In the processes, many people performing different tasks are involved. Moreover, if these people belong to different groups, departments or locations, which typically involves greater coordination difficulties, this argument becomes even stronger.
  • By definition of the processes themselves, they are much elongated in time. This may also lead to difficulties in monitoring and control of the processes.
  • There is a frequent need for introducing changes in the processes, causing change management problems to be linked to the formation and adaptation of those involved.
  • It is important to standardize the way in which things are done.
  • Real knowledge of the dynamics of the processes should be owned by the people is a risk which is to be supressed.
  • The complexity of the processes makes the mobility of people harder because of the difficulty in acquiring the necessary knowledge.
All these circumstances, together or separately, suggest referring to a BPM approach in information systems

We can bring you our experience in this field:

  • Identify the processes that can be transferred to a BPM platform.
  • How to approach the solution.
  • What elements to include and how to combine them: processes, traditional applications, document management, operational control, collaboration tools, etc.
  • What technological solution should be used
  • Change management