Our approach

From our e-Commerce division we offer you a complete, turn-key solution for the implementation of the online sales channel for our clients.

Our approach is based on simplicity.

Multichannel Integration.

  1. Usability.
  2. Positioning.
  3. Simplicity and speed of the buying process in order to maximize the conversion.
  4. Building trust.
  5. Excellence in supply/Content.
  6. New marketing concept.
  7. Customer Focus.
  8. Time-to-Market.
  9. Robust, Reliable and Scalable Solution.
  10. Control of costs and deadlines.
  11. Exploit of an information.
  12. e-commerce
  13. Functional Scope

Funcional scope

CENTRAL SYSTEMS INTEGRATION *

  • Integration with ERP
  • Integration with SGA

DELIVERY TIME MANAGEMENT

  • Schedule Management
  • Multiple delivery addresses
  • Click & Collect

OFFERS AND DISCOUNTS *

  • Viewing offers and promotions
  • Management of coupons and discounts

PAYMENT

  • Module of integration with Payment Gateways
  • Track order status

REGISTRATION AND LOGIN

  • Register, Remove and Modify Users

HISTORY OF SHOPPING

  • Consultation of last orders
  • Management of saved lists

SHOPPING CART MANAGEMENT

  • Integrated Shopping Cart
  • Detailed display of the cart
  • Recipe Management Module*
  • Planning menus*

CATALOGUE MANAGEMENT

  • Navigating through filters
  • View in range or list format
  • Express list
  • Specific categories (Christmas, World Championship…)
  • Categories on offer
  • Predictive Advanced search with prices

MOBILITY *

  • Mobility applications for the client.
  • Mobility applications for order preparation in store.
  • Environments: iOS, Android and Windows 8.

MANAGEMENT AND MAINTENANCE

  • Management and monitoring of application errors
  • Maintenance of Catalogue
  • Management of products and prices by postal codes
  • Maintenance of deals and discounts

MAINTENANCE OF THE TERMS OF DELIVERY

  • Management of service areas
  • Delivery Capabilities by area
  • Capabilities Click & Collect by area
  • Maintenance of time slots

INDICATORS *

  • Register and remove users
  • Shopping activity
  • Indicators of traffic and conversion
  • Analysis of the Shopping carts
  • Shopping behaviors
  • Sales by Category
  • Offers and discounts
  • Comparisons with other brands
  • Delivery Information
(*) Optional

Associated complementary services

HOSTING

  • Hosting Infrastructure
  • Operation
  • Communications

MAINTENANCE

  • Evolutionary maintenance
  • Corrective Maintenance
  • Services 7×24
  • Services 5×8

CONTENT MANAGEMENT

  • Maintenance of the BBDD of the catalogue
  • Security and consistency of information
  • Advertising and Marketing

ANALYTICS

  • Database Management
  • Generation of key indicators of e-business processes

HELP DESK

  • Phone care and support; first class chat with flexible schedules

COACHING

  • Tech support in architecture and e-commerce technologies
  • Support in the definition and development of operations

CONTACT MANAGEMENT

  • Recruitment actions, newsletters, etc.

TRANSPORT

  • Transportation services and home delivery