The Aktios Policy is aimed at the effective fulfilment of the mission entrusted to it:

Aktios Global IT Services, SL

· Technology Consulting and Digital Transformation Services  
· Application design, development and maintenance services  
· Implementation of market software solutions

Aktios Global Digital Services, SL

· E-Commerce Services

Andersen Outsourcing Services SL

· Business Process Outsourcing  
· Management of economic and financial administration  
· HR Management: Talent Management, Recruiting and Labor Management  
· IT Infrastructure Management

Aktios Factory CDZ Services, SL

· Technology Consulting and Digital Transformation Services  
· Application design, development and maintenance services

Aktios Security Services, SL

· Cybersecurity & Information Security Services

Aktios Member AG Services, SL

· Technology Consulting and Digital Transformation Services 
· Application design, development and maintenance services 
· Implementation of market software solutions

Objectives

The Management is the highest authority of Aktios in terms of Quality and Information Security, and assumes the role of promoter in this strategy, motivating and promoting the participation of all the company's personnel in related activities, in preventive detection and in the taking of actions for the continuous improvement of the same. 
Aware of the importance of customer satisfaction and the need to provide quality services and keeping the information under parameters of Confidentiality, Availability, Integrity and traceability, the Management has decided to implement an Integrated Management System, based on the guidelines of the ISO 9001:2015, ISO 27001:2013 Standards

To this end, it has been decided to promote this policy in order to:
/01
Adecuar la organización de la empresa a las exigencias de un mercado cambiante y competitivo, asegurando la entera satisfacción de nuestros clientes, a través de la mejora continua y la participación de todas las personas de la empresa, y velando porque l

Adapt the organization of the company to the demands of a changing and competitive market, ensuring the complete satisfaction of our customers, through continuous improvement and the participation of all the people in the company, and ensuring that the information it handles to carry out its activity is under strict security controls.

/02
Evaluar, analizar y mejorar constantemente los procesos de la empresa en relación con la calidad de sus servicios, así como para prevenir los incumplimientos que puedan producirse de acuerdo a la calidad estipulada sobre la base de una mejora permanente e

Evaluate, analyze and constantly improve the company's processes in relation to the quality of its services, as well as to prevent non-compliance that may occur according to the stipulated quality based on a permanent improvement in quality, profitability and competitiveness; and avoid or minimize risks.

/03
Garantizar el cumplimiento de los requisitos técnicos, reglamentarios y normativos, internos y externos de sus servicios y productos; velar por mantener un ambiente sin ruidos que puedan garantizar el normal desarrollo de las actividades.

Ensure compliance with the technical, regulatory and normative requirements, internal and external, of its services and products; ensure that a noise-free environment is maintained that can guarantee the normal development of activities.

/04
Proporciona el marco para establecer los Objetivos en base a los que alcanzar la mejora continua del sistema de gestión integrado.

It provides the framework for setting the Objectives on the basis of which to achieve the continuous improvement of the integrated management system.